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Order processing
Please allow 1 business day to process your order and expect an email within to let you know your order is on its way!
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Shipping
We offer 2 types of shipping:
* Standard (2 to 5 business days)
* Express (1 to business 2 days)Shipping costs are calculated based on the items ordered, your shipment destination, and the value of your purchase, and are added to your order total in the shopping cart.
We are currently only inside the United States and delivery estimates are in business days, Monday through Friday (excluding federal holidays), and do not include order processing times.
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Returns
We’ll gladly accept unworn, unwashed, undamaged, unused, or defective merchandise (with all original tags attached) purchased on limaobrand.com for return or exchange within 15 days of delivery.
Refunds are free of charge and will be issued based on the original form of payment once we have received and processed your return. Please allow up to 10 business days for your return to be processed once it arrives at our facility. You will receive an email once your return has been confirmed as received and processed and we have issued your refund.
Limao is not responsible for non-Limao items shipped back to us in error and/or for lost or damaged returns in transit.
If you receive damaged or defective Products or experience a quality issue, click here to contact our Customer Service team for help.